Question 1

What is Luxe Touch?

Accepted Answer

Luxe Touch revolutionizes wellness with its mobile app, providing a seamless way to book, pay, and receive an in-home massage, all from the convenience of your device. Providers in the Luxe Touch community tailor each massage to meet your personal preferences and goals.
At your requested appointment time, a provider will arrive at your door with all the necessary supplies to complete the service requested.

Question 2

What massage types are available?

Accepted Answer

Luxe Touch massage therapist offer a variety of modalities:
 • Swedish
 • Deep Tissue/Sports
 • Post-Op (Lymphatic Drainage)
 • Prenatal
 • Couples/Groups
 • Chair/Events
 • Thai
 • Aromatherapy/Rain Drop
 • Craniosacral
 • Neuromuscular Therapy (NMT)
 • Myofascial Release
 • Reflexology
 • Shiatsu

Some of our therapists may offer specialty enhancements like Theragun, hot stone therapy, CBD treatments, cupping, or unique and new massage techniques. Once your request is accepted, you can explore the therapist's profile to see their specific offerings.

Question 3

How do I create my account?

Accepted Answer

Creating your Luxe Touch account is quick and simple, using either the website or the mobile app. 
For the mobile app, first download the app to your smart phone via the Apple’s App Store, or Google Play. Then click on Sign-Up at the bottom of the log-in screen and follow the instructions.
You’ll be creating your account using an email address where you’ll provide your name, email address, and phone number. After, you’ll be able to book a massage of your preference.

Question 4

How do I verify my account?

Accepted Answer

At Luxe Touch, your account security is our top priority. To safeguard your information, all customers must complete a simple account verification process.
To ensure accuracy, we may request phone number verification via SMS. You’ll receive a unique 4-digit code to confirm your account.
Steps to Create and Verify Your Account:
1. Create Your Account
    • Provide your Name, Email Address, and create a Password.
    • Enter your Phone Number.
    • Check the box below the phone number field and click the Agree and Sign Up tab.
2. Verify Your Account
    • Enter the 4-digit code sent to your Email 
    • Didn’t receive the code? Simply click the Send Again link.
If an account already exists under the same phone number, you’ll be prompted to enter a different number or will see an error message instructing you to contact us for assistance.

Question 5

How do I schedule an appointment online?

Accepted Answer

Booking your perfect Luxe Touch experience is quick and easy. Follow these steps:
1. Visit LuxeTouch.com
Click Book Now to get started.
2. Log In
Access your Luxe Touch account to select or enter your preferred session address.
3. Select Your Massage Type
4. Specify the Recipient
Indicate who will receive the service.
5. Choose Date and Time
Select the most convenient day and time for your session.
6. Customize Your Appointment
Tailor your experience by selecting:
    • Session type and length
    • Modality
    • Massage therapist gender
    • Preferred provider (if applicable)
7. Review Appointment Details
Double-check your booking information.
8. Enter Payment Information
Ensure you have a valid debit or credit card on file to complete your booking.
9. Submit Your Request
Click Request Appointment to confirm. Sit back, relax, and let us find an available provider in your area.
Tip: Manage Bookings with Ease
Download the Luxe Touch app to schedule, track, and manage your appointments effortlessly.

Question 6

How do I purchase a gift card?

Accepted Answer

Luxe Touch Gift Cards are the perfect way to share the gift of relaxation and wellness.

How to Purchase a Gift Card:
 • Click on the 'Purchase a Gift Card' button on the Welcome or Home screen.
 • Select a Gift Card Value: Pick the desired amount for the gift card.
 • Enter the Recipient's Email address for the Gift Card to be delivered.
 • Schedule Delivery: Choose the date you’d like the gift card to be sent.
 • Personalize Your Gift: Enter the recipient's name, email address, and include a heartfelt message.
 • Complete Payment: Provide your payment details to finalize your purchase.

After payment, you’ll receive an email confirmation, including a receipt for your records and the Gift Card. Please note: Luxe Touch Gift Cards never expire. For additional details, refer to our Terms and Conditions.

Once purchased, the recipient will receive the Gift Card via email where a link will be provided for them to schedule an appointment and easily apply the gift code.

If you encounter any issues redeeming or applying your gift code, please don’t hesitate to Contact Us.

massage. your place. today.

massage. your place. today.